State Farm® Insurance Agent Kelly Ross

"Flora and Taylor had amazing service and were so welcoming and nice !"

"Taylor had amazing service and answered all my questions!"

"I had such a wonderful experience with Kelly Ross at State Farm this morning. I was referred to her by several people and after meeting her today at 11 AM I completely understand why.
Kelly was absolutely amazing kind professional patient and incredibly helpful. she walked me through everything step-by-step answered all my questions and significantly lowered my car insurance payment.
Her Customer Service was exceptional, and it truly felt like she genuinely cared about helping me find the best coverage in pricing possible. It was also so refreshing to be able to sit down and talk with someone in person who was more knowledgeable and sincere.
Kelly thank you again for your beautiful personality your professionalism and for making this such a positive experience.
I will absolutely be referring many people from my group to you. You are truly the best and I wish you continued success. You deserve it!"

"Ms Taylor and the rest of State Farm Team (Ms Kelly Ross) was fantastic to work with! She patiently explained our coverage options and helped us find a policy that fits our budget perfectly. Her responsiveness and knowledge made the entire process easy and painless. I highly recommend.😃"

"I had an excellent experience working with Taylor at State Farm. She not only takes care of my insurance needs, but also services my brother and my mom, and we’ve all been consistently impressed.

Taylor stands out for both her attitude and her knowledge. She’s professional, patient, and truly takes the time to explain everything clearly. What really sets her apart is her persistence, she went above and beyond to find the lowest possible price for my vehicles without cutting corners on coverage.

It’s rare to find someone who combines expertise with genuine care for their clients the way she does. I highly recommend Taylor to anyone looking for reliable and knowledgeable insurance support. If you’re reaching out to State Farm, make sure to ask for her, you won’t be disappointed."

"Worked with Linda when I noticed a significant cost increase in my annual homeowners policy. Linda found the problem quickly and corrected it, saving me about $800. My interaction with Linda was very pleasant and helpful. Great customer service like this is why I do business with State Farm."

"Great service and great communication!"

"I originally called hoping to lower my rates, but I ended up getting something just as valuable! clarity and confidence in my coverage!! Flora took the time to thoroughly review my policies and answered all of my questions with patience and expertise. By the end of the call, I felt like I truly understood what I have and how I’m protected. Even though my rate didn’t change, I left the conversation completely satisfied and reassured that I have the right coverage in place."

"Flora helped me find what I needed and beat the competitors and she did it with a remarkable smile and utmost professionalism, I’ve been recommending to all family and friends
Followed her from my previous office because she’s just so good I won’t ever work with anyone else"

"Linda was absolutely the most efficient person I’ve ever dealt with at an insurance company. She complied with everything that my lender wanted within a 10 minute window. Efficient. I’ve done business with the Kelly Ross team for years, they handle everything from auto and life, to home."

"I have had State Farm with Kelly Ross for several years and I’ve been happy with my service and prices. Taylor has been my contact over the years and she is very professional and helpful. She also responds very quickly. Thank you all."

"Flora Chavez is an outstanding State Farm insurance agent and a true professional. After my car accident, I expected the usual runaround—forms, confusing steps, and phone numbers to call. Instead, Flora personally helped me through the entire process and made everything manageable from start to finish.

What stood out most was how efficiently she handled the paperwork and guided me without hesitation or delay. She clearly explained what was needed, took care of the details, and stayed on top of the status so I wasn’t left wondering what came next. Most importantly, she supported me directly instead of referring me to an 800 number. That made a huge difference at a time when I was stressed and trying to recover.

Flora Chavez’s responsiveness, organization, and genuine commitment to helping customers are exceptional. If you’re looking for an agent who will be hands-on, knowledgeable, and there when it counts, I highly recommend Flora. She turned a difficult situation into a smooth process."

"It has been a pleasure communicating with Taylor Feity of State Farm Insurance in Scottsdale, AZ He is friendly, knowledgeable and professional. Taylor has quickly responded to all my emails. He has answered all my questions and provided me and my husband with a very reasonable quote for House insurance. Thank you for your assistance."

"Flora is amazing! She kindly walked me through my coverages although I am from a different office, she assisted me anyways, will definitely consider transferring to Kelly Ross office in the near future! Thank you so much!"

"Kelly and her team are the leading agency in the state for quality service and client experience"

"Flora was incredibly helpful, friendly, and knowledgeable. She made the process quick and easy. Great customer service!"

"Called in the office and spoke with Flora about auto insurance questions after that call I finally understood my coverages, Flora is supreme in the game and will be work with her and her team in the future"

"Recently worked with Flora over the phone, she is knowledgeable and clarifying coverages so well !"

"Hopped on a call this past Wednesday and received a quote with Flora. Gave me a reliable offer although the quote was a little bit more than expected Flora gave me such a knowledgeable and personal service that I will consider working with her and her team in the future !"

"Kelly is my neighborhood State Farm agent. I walked in for a quote on auto and homeowner policies after a letter from my previous insurance company with a shocking increase in premiums. She quickly and efficiently provided quotes for identical or better coverage at considerable savings. She was professional and delightful, and identified additional discounts I qualified for, applying them immediately. I could not be happier with the experience!"

"flora was a pleasure to work with"

"Kelly Ross State Farm Agency is great! We're new to the area and they were recommended to us by another agent from our home state, which I think is high praise to them. I spoke with Taylor and she is awesome. Very responsive, easy to talk to and answered all of my questions. The process of getting homeowner's insurance that same day was easy and painless. I would recommend just calling them first before going online to compare pricing. My homeowner's insurance is very affordable with State Farm. And it's so nice to have an agent you can speak with and who is local! 5 Stars!!"

"I recently worked with Taylor to switch my auto and home insurance, and it was a good experience. She was professional, patient, and very helpful. Taylor made the process of switching insurance companies easy. Awesome experience."

"I recently switched to Statefarm for both my auto and homeowners policies with the help of Flora Chavez, and I couldn't be happier with the decision. From the initial quote process to the assistance canceling my previous insurance provider, the experience has been seamless. Their customer service is incredibly responsive and helpful, guiding me through every step with clarity and professionalism.

Happy to make the switch and I feel confident knowing that both my cars and home are protected against unexpected events. Plus, their rates are competitive, giving me peace of mind without breaking the bank.

Overall, I highly recommend this insurance provider to anyone looking for reliable coverage and top-notch service."

"Kelly Ross State Farm is hands down the best insurance experience I've ever had. Kelly, Linda, and Flora and the whole team are fast, responsive, and genuinely care about their clients. Anytime I need something; policy updates, questions, advice, or help...they are on it! They explained everything clearly and didn't sell nonsense and actually looked out for my best interest. It feels like having a real advocate not just an insured agent. Super professional, super friendly, and incredibly reliable. If you want peace of mind and a team that actually does what they say they're going to do, Kelly Ross State Farm is the move and I highly recommend it."